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BENECAID ONLINE AND WEB SITE SECURITY POLICY
At Benecaid Health Benefits Solutions Inc ("Benecaid"), we're committed to protecting the security of your information when you use the Access Benecaid Web Portal (Online website, collectively with the Benecaid web site, are referred to as the "Web Site"). We have extensive security features to ensure that you can access your account in a safe, secure and private online environment.
Security of the Website
Benecaid will protect your personal information with safeguards that are designed to protect it against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification, regardless of the format in which the information is held. We are committed to the careful disposal or destruction of personal information, as defined in our Privacy Policy found at www.benecaid.com/privacypolicy.aspx, to prevent unauthorized parties from gaining access to the information. Our methods of protection include physical measures (e.g., locked file storage and restricted access to offices), organizational measures (e.g., security clearances and limiting access on a need-to-know basis), and technological measures (e.g., the use of passwords and encryption).
While we are doing all we can to ensure a secure online experience, there are also important measures you can take to protect yourself when you access the Web Site. Please take the time to read over this valuable security information.
Your Responsibility
Maintaining the confidentiality of your Web Site user name, password and security questions and answers is your responsibility. Benecaid is not responsible for unauthorized access to accounts online or losses that occur as a result of you voluntarily disclosing your access information, or the careless or improper handling, storing or disclosure by you of this information. You must immediately notify Benecaid in any case within 24 hours, at 1 (877) 797-7448 of any unauthorized use of your user name or password, or if you know or suspect that your user name or password has been lost or stolen, has become known to any other person, or has been otherwise compromised.
We're Always Here to Help
If you have any questions, or you suspect unauthorized activity has occurred in your account(s), call us toll free at 1 (877) 797-7448. Our Customer Care team is available to assist you Monday to Friday from 8:30am until 5:00pm EST. Please also consult our Web Site Terms of Use and our Privacy Policy. Your use of the Web Site is conditional upon your agreement with and consent to the terms of both documents.
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