BENECAID HEALTH BENEFIT SOLUTIONS INC.
WEBSITE TERMS OF USE
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Date of Last Update of this Agreement: June 27th, 2013
In this agreement (the "Agreement"), the terms "you", "your" and "the user" refer to you, the plan administrator or the plan member of the Benecaid Health Benefit Solutions Inc. ("Benecaid") plan with access through the Website to the Self-Service Web Portal web site at www.accessbenecaid.com (the Benecaid website, including access to the portal, are referred to as the "Web Site").
Please read this Agreement carefully. It governs your use of the Web Site and the services provided through the Web Site. It exempts Benecaid and other persons from liability or limits their liability and contains other important provisions that you should read. Each time you use the Web Site you acknowledge and signify that you have read, understood, and agreed to be bound by this Agreement. If you do not agree with each provision of this Agreement each time you use the Web Site, you may not use the Web Site.
Each time you use the Web Site, the text of this Agreement, as it then reads, will govern your use. Accordingly, when you use the Web Site you should check the date of this Agreement and review any changes since the last time you visited.
The Web Site is not intended to be a comprehensive explanation of your benefits. For more information, please contact Benecaid, to resolve any questions you may have requiring a detailed description of the benefits covered under your plan. This Agreement contains the following provisions:
- Your Acceptance of this Agreement
- Changes to this Agreement
- Security of the Website, including your Benecaid plan
- Permitted Users and Access
- Misprints and Errors, Account Balances
- No Advice or Solicitation
- Disclaimer, Liability Exclusion, Liability Limitation, Release and Indemnity
- User Names and Passwords
- Termination of this Agreement and the Web Site
- Information Submissions
- Ownership and Permitted Use of the Web Site
- Personal Information Privacy
- Trade-mark Information
- Other Sites
- Linking and Framing the Web Site
- Postings and Unsolicited Submissions
- Governing Law and Dispute Resolution
- Other Matters
1. YOUR ACCEPTANCE OF THIS AGREEMENT
This is an agreement between you and Benecaid, and it governs your use of the Web Site and its content and the services provided through the Web Site. Each time you visit, browse, access, submit information to or otherwise use this Web Site you signify your acceptance and agreement, and the acceptance and agreement of any person you purport to represent (and for purposes of this Agreement, "person" includes any type of incorporated or unincorporated entity, including your employer), without limitation or qualification, to be bound by this Agreement for using this Web Site, and to comply with all applicable laws and regulations, and you represent and warrant that you have the legal authority to agree to and accept this Agreement on behalf of yourself and any person (such as your employer) you purport to represent. If you do not agree with each provision of this Agreement, or you are not authorized to agree to and accept this Agreement, or you do not have the legal authority to agree to and accept this Agreement, you may not use the Web Site.
2. CHANGES TO THIS AGREEMENT
You may not change, supplement, or amend this Agreement in any manner. Benecaid may, in its sole discretion, change, supplement or amend this Agreement as it relates to your future use of the Web Site from time to time, for any reason, and without any notice or liability to you or any other person, by posting a revised Agreement on the Web Site. You should check for revisions each time you log into the Web Site.
You understand that the availability of the Benecaid plan to you is governed in part by your employer's contractual arrangements with Benecaid and your continuing membership in the benefits plan(s), which may change from time to time. You understand that any such changes in availability shall be communicated to you by your employer and Benecaid assumes no liability for such communication or lack thereof.
3. SECURITY OF THE WEB SITE
Benecaid will protect your personal information with safeguards appropriate to the level of sensitivity of the information. Our safeguards are in place to protect your personal information; as such term is defined in our Privacy Policy, found at www.benecaid.com/privacy, against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification, regardless of the format in which the personal information is held. We are committed to the careful disposal or destruction of personal information to prevent unauthorized parties from gaining access to it. Our methods of protection include physical measures (e.g., locked file storage and restricted access to offices), organizational measures (e.g., security clearances and limiting access on a need-to-know basis), and technological measures (e.g., the use of passwords and encryption).
While we are doing all we can to ensure a secure online experience, there are also important measures you can take to protect yourself when you access the Web Site. Additional information on security measures taken by Benecaid to safeguard your personal information may be found in Section 8 of this Agreement and our Security Policy, found at www.benecaid.com/securitypolicy. For information on your security obligations in accessing the Web Site, please refer to Section 8 of this Agreement and the Security Policy found at www.benecaid.com/securitypolicy.
4. PERMITTED USERS AND ACCESS
The Web Site may be used only by a person resident in Canada, or otherwise employed in Canada, who has reached the age of majority or legal age in hi/her jurisdiction and who can form legally binding contracts under applicable law, or who, notwithstanding having not reached the age of majority in his/her jurisdiction is otherwise eligible to have a Benecaid plan as result of their employment. The Web Site may not be used by persons in jurisdictions where access to or use of the Web Site or any part of it may be illegal or prohibited. It is solely your responsibility to determine whether your use of the Web Site is lawful, and you must comply with all applicable laws.
5. MISPRINTS AND ERRORS, ACCOUNT BALANCES
Benecaid endeavours to provide current and accurate information on the Web Site. Benecaid believes that the information included on the Web Site is accurate when it is posted on the Web Site; however, such information is subject to change and update at any time without prior notice. Furthermore, you acknowledge that misprints or other errors may occur.
Accordingly, Benecaid reserves the right to adjust account balances (for reasons including but not limited to correcting errors, adding funds contributed by employers or removing funds in respect of claims made by you, administrative fees and product premiums), fees and charges regarding the Benecaid plan and any services available through or reflected on the Web Site at any time and from time to time without any notice or liability to you or any other person. Also, given the nature of the Internet, Benecaid cannot guarantee that the Benecaid plan, as reflected on the Web Site or any services advertised on the Web Site will be available when the user attempts to access them or at any relevant time. Accordingly, Benecaid reserves the right at any time to reject, correct, cancel or terminate any service request or account. Benecaid reserves the right to refuse to accept any request for services or changes to your account, notwithstanding any course of dealing between Benecaid and you in the past.
Your online request for services delivered over the Web Site constitutes your request to engage Benecaid to supply those services. Your request for services shall be deemed to be accepted only if and when Benecaid actually carries out your instructions. If you wish to cancel a request for services or update your information, you may use the change request forms on the Web Site or send an email to customercare@benecaid.com. However, Benecaid may not receive and process your change or cancellation request before it accepts and processes your request for services, in which case your cancellation request may not be effective.
6. NO ADVICE OR SOLICITATION
THE CONTENT OF THE WEB SITE DOES NOT CONSTITUTE ADVICE OR RECOMMENDATIONS. YOU SHOULD SEEK THIRD PARTY PROFESSIONAL ADVICE AND RECOMMENDATIONS BEFORE ACTING OR OMITTING TO ACT BASED UPON ANY INFORMATION PROVIDED ON OR THOUGH THE WEB SITE.
7. DISCLAIMER, LIABILITY EXCLUSION, LIABILITY LIMITATION, RELEASE AND INDEMNITY
Benecaid strives to make your use of the Web Site a useful experience, and an easy way to access the Benecaid plan and services provided by Benecaid. Nevertheless, Benecaid and its service providers (the "Providers") do not accept any liability for your use of the Web Site. For that reason, the following provisions apply to your use of the Web Site:
DISCLAIMER
YOUR USE OF THE WEB SITE IS AT YOUR OWN RISK. THE WEB SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AND INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE OR USEFULNESS, ALL OF WHICH EACH OF BENECAID AND ITS PROVIDERS HEREBY DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW.
You (and not Benecaid or its providers) assume the entire cost of all necessary servicing, repair or correction to any computer or other equipment arising from, connected with, or relating to your use of the Web Site.
BENECAID IS UNDER NO OBLIGATION TO VERIFY THE IDENTITY OF USERS OF THE WEB SITE OR THE SOURCE OF COMMUNICATIONS PURPORTED TO BE FROM USERS OF THE WEB SITE. HOWEVER, YOU PROMISE NOT TO SHARE USE OF YOUR USER NAME OR PASSWORD OR TO ALLOW ANYONE TO USE THE WEB SITE POSING AS YOU.
Through or because of your use of the Web Site, you may have the opportunity to engage in commercial transactions with other persons. All such transactions are at your own risk. Benecaid is not a party to any such transactions and disclaims any and all liability regarding all such transactions.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, BENECAID AND ITS PROVIDERS MAKE NO REPRESENTATION, WARRANTY OR CONDITION THAT:THE WEB SITE WILL BE COMPATIBLE WITH YOUR COMPUTER AND RELATED EQUIPMENT AND SOFTWARE; THE WEB SITE WILL BE AVAILABLE OR WILL FUNCTION WITHOUT INTERRUPTION OR WILL BE FREE OF ERRORS OR THAT ANY ERRORS WILL BE CORRECTED;THE INFORMATION AVAILABLE ON OR THROUGH THE WEB SITE WILL BE ACCURATE, COMPLETE, SEQUENTIAL, OR TIMELY; PARTICULAR RESULTS OR ANY RESULTS AT ALL MAY BE OBTAINED THROUGH THE USE OF THE WEB SITE;THE USE OF THE WEB SITE, INCLUDING THE BROWSING AND DOWNLOADING OF ANY INFORMATION, WILL BE FREE OF VIRUSES, TROJAN HORSES, WORMS OR OTHER DESTRUCTIVE OR DISRUPTIVE COMPONENTS; OR THE USE OF THE WEB SITE WILL NOT INFRINGE THE RIGHTS (INCLUDING INTELLECTUAL PROPERTY RIGHTS) OF ANY PERSON;
AND BENECAID AND ITS PROVIDERS DISCLAIM ANY AND ALL LIABILITY REGARDING SUCH MATTERS TO THE FULLEST EXTENT PERMITTED BY LAW.
LIABILITY EXCLUSION
BENECAID AND ITS PROVIDERS WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY LOSS OF USE, LOSS OF PRODUCTION, LOSS OF INCOME, PROFITS OR BENEFITS OR THE MONETARY EQUIVALENT OF SUCH BENEFITS (ALL AS ANTICIPATED OR OTHERWISE), LOSS OF MARKETS, ECONOMIC LOSS, SPECIAL, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE OR PUNITIVE DAMAGES, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LAW OR EQUITY, ARISING FROM, CONNECTED WITH, OR RELATING TO THE USE OF THE WEB SITE BY YOU OR ANY OTHER PERSON, AND REGARDLESS OF ANY NEGLIGENCE OR OTHER FAULT OR WRONGDOING BY BENECAID OR ANY OF ITS PROVIDERS OR ANY PERSON FOR WHOM BENECAID OR ANY OF ITS PROVIDERS ARE RESPONSIBLE, AND NOTWITHSTANDING THAT BENECAID OR ITS PROVIDERS MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES BEING INCURRED BY YOU OR ANY OTHER PERSON.
RELEASE
YOU HEREBY RELEASE, REMISE AND FOREVER DISCHARGE EACH OF BENECAID AND ITS PROVIDERS AND ALL OF THEIR RESPECTIVE AGENTS, DIRECTORS, OFFICERS, EMPLOYEES, INFORMATION PROVIDERS, SERVICE PROVIDERS, SUPPLIERS, LICENSORS AND LICENSEES, AND ALL OTHER RELATED, ASSOCIATED, OR CONNECTED PERSONS FROM ANY AND ALL MANNER OF RIGHTS, CLAIMS, COMPLAINTS, DEMANDS, CAUSES OF ACTION, PROCEEDINGS, LIABILITIES, OBLIGATIONS, LEGAL FEES, COSTS, AND DISBURSEMENTS OF ANY NATURE AND KIND WHATSOEVER AND HOWSOEVER ARISING, WHETHER KNOWN OR UNKNOWN, WHICH NOW OR HEREAFTER EXIST, WHICH ARISE FROM, RELATE TO, OR ARE CONNECTED WITH YOUR USE OF THE WEB SITE.
BASED ON THE EMERGING NATURE OF INTERNET TRANSACTIONS AND RELATED TECHNOLOGY, YOU AGREE THAT THESE EXCLUSIONS OF LIABILITY, AND THE RELEASE OF BENECAID FROM ANY LIABILITY AS DESCRIBED HEREIN, ARE FAIR AND REASONABLE, AND THAT BENECAID WOULD NOT HAVE PERMITTED USE OF THE WEB SITE BY YOU IF NOT FOR YOUR AGREEMENT WITH THE LIABILITY EXCLUSIONS AND DISCLAIMERS SET OUT HEREIN.
INDEMNITY
YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS EACH OF BENECAID AND ITS PROVIDERS AND ALL OF THEIR RESPECTIVE AGENTS, DIRECTORS, OFFICERS, EMPLOYEES, INFORMATION PROVIDERS, SERVICE PROVIDERS, SUPPLIERS, LICENSORS AND LICENSEES, AND ALL OTHER RELATED, ASSOCIATED, OR CONNECTED PERSONS (COLLECTIVELY, THE "INDEMNIFIED PARTIES") FROM AND AGAINST ANY AND ALL LIABILITIES, EXPENSES AND COSTS, INCLUDING WITHOUT LIMITATION REASONABLE LEGAL FEES AND EXPENSES, INCURRED BY THE INDEMNIFIED PARTIES IN CONNECTION WITH ANY CLAIM OR DEMAND ARISING OUT OF, RELATED TO, OR CONNECTED WITH YOUR USE OF THE WEB SITE, THE USE OF THE WEB SITE BY SOMEONE POSING AS YOU, OR YOUR BREACH OF THIS AGREEMENT. YOU WILL ASSIST AND CO-OPERATE AS FULLY AS REASONABLY REQUIRED BY THE INDEMNIFIED PARTIES IN THE DEFENCE OF ANY SUCH CLAIM OR DEMAND. YOU FURTHER AGREE TO INDEMNIFY BENECAID AND THE PROVIDERS FROM ALL SUITS, DAMAGES, COSTS AND LIABILITIES WHATSOEVER ARISING FROM ANY TRANSACTIONS IN WHICH YOU ENGAGE USING PRODUCTS OR SERVICES OBTAINED FROM OR THROUGH THE WEB SITE.
ADVICE AND INFORMATION PROVIDED BY BENECAID OR ITS REPRESENTATIVES, WHETHER ORAL OR WRITTEN, WILL NOT CREATE ANY REPRESENTATION, WARRANTY OR CONDITION OR VARY OR AMEND THIS AGREEMENT, INCLUDING THE ABOVE DISCLAIMER, LIABILITY EXCLUSION, LIABILITY LIMITATION, RELEASE AND INDEMNITY PROVISIONS, AND YOU MAY NOT RELY UPON ANY SUCH ADVICE OR INFORMATION.
The exclusion of certain warranties and the limitation of certain liabilities is prohibited by legislation in some jurisdictions. Such legislative limitations may apply to you.
The disclaimer, liability exclusion, liability limitation, release, and indemnity provisions in this Agreement survive indefinitely after the termination of this Agreement.